Where can we find Zojirushi products?

Zojirushi products can be found at different retail outlets nationwide such as SM Home, Robinsons Department Store, Anson’s, All Home and many more.

Is Zojirushi a Japanese brand?

Yes, Zojirushi is a Japanese brand. It was established in Osaka, Japan in 1918.

What is the difference between Zojirushi and its leading competitor?

Although both brands may have the same quality, Zojirushi has features that are not offered by our leading competitor. Our stainless bottles for example have another layer of coating that protects them not only from stains but from corrosion as well.

How long is the warranty period for Zojirushi products?

All Zojirushi electrical items carry a limited 1-year product warranty. Non-electrical items carry a 7-day product warranty.

Is there any warranty on the vacuum glass?

As part of our efforts to promote confidence in our products, we are offering a 2-month warranty on any broken vacuum glass, even if the cause of the breakage is customer misuse.

How long is the heat retention capability of Zojirushi glass-lined vacuum flasks and Zojirushi stainless tumblers?

Depending on how these items are used, the heat of any beverages can be maintained anywhere between 6 to 24 hours. Zojirushi’s vacuum insulation technology enables these items to maintain the temperature of any hot beverages for many hours without the use of electricity.

How long is the cold retention capability of Zojirushi stainless tumblers?

Depending on how these items are used, the temperature of any cold beverages can be maintained anywhere between 12 to 24 hours. Zojirushi’s vacuum insulation technology enables these items to maintain the temperature of any cold beverages for many hours without the use of electricity.

How long is the heat retention capability of Zojirushi glass-lined vacuum flasks and Zojirushi stainless tumblers?

Depending on how these items are used, the heat of any beverages can be maintained anywhere between 6 to 24 hours. Zojirushi’s vacuum insulation technology enables these items to maintain the temperature of any hot beverages for many hours without the use of electricity.

How long is the cold retention capability of Zojirushi stainless tumblers?

Depending on how these items are used, the temperature of any cold beverages can be maintained anywhere between 12 to 24 hours. Zojirushi’s vacuum insulation technology enables these items to maintain the temperature of any cold beverages for many hours without the use of electricity.

Why is there a coating inside the walls of Zojirushi tumblers?

This special stainless coating protects tumblers from stains, odor, and corrosion. Rest assured, this coating is safe as Zojirushi has been utilizing this technology since 1918.

Why are Zojirushi rice cookers more expensive than other branded rice cookers?

Zojirushi rice cookers have higher retail prices because these items possess newer technology compared to other branded rice cookers. For example, our Micom rice cookers automatically regulate temperature and employ 5 heating techniques when cooking rice. This technology results into softer and better tasting rice. On top of that, our Micom rice cookers can cook different varieties of rice (e.g. Brown Rice, Sushi Rice, Porridge).

Do you have service centers for Zojirushi products?

Kindly see the ‘Service Centres’ link on the main page for more details.

How do I become a dealer of Zojirushi products?

Please contact us through email or phone. Please see ‘Contact Us’ tab for more details.